It was recently announced that YouTube, owned and operated by Google, is planning on releasing a paid subscription service. This would entail a prioritizing of services to those who are able to afford it and creating exclusive content for those who are willing to pay. This is all kinds of messed up—but the most nefarious aspect of this is that they are already making money off of you. Google uses you much like an employee (though unpaid). All of the content you generate, use, or provide “free” to Google, they organize and trade through complicated surveillance systems to swing a profit off of surplus value. This is why services like Facebook, Twitter and YouTube are free. They are funded (and make ludicrous profits off of) your personal information.
“When you upload, submit, store, send or receive content to or through our Services, you give Google (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content.”
They use complicated and automated means of surveillance in order to collect, organize, and monetize your data. They also are free to make use of your user-generated content—things you created with your time and effort, though you are not paid for this. Regardless of how you understand your relationship with Google, you should understand that the relationship is framed in a Capitalistic system. You are a Google piggy bank.
The concept of the cyber prosumer is discussed by many political economists and surveillance theorists. Cohen (2008) introduces the concept of prosumer into her work on surveillance and Facebook. This concept can be used for any Web 2.0 social media application (Facebook, Twitter, Tumblr, etc.). It is most certainly a part of Google’s political economic structure. Cohen observes, “Business models based on a notion of the consumer as producer have allowed Web 2.0 applications to capitalize on the time spent participating in communicative activity and information sharing” (7). To call a social media user a prosumer is to say that they both produce and consume simultaneously while using Google services. They produce the user-generated content that is then sold to advertisers and used to target advertisements back at the prosumer.
In the process of Google capitalizing off this user-genreated content the prosumer is involved in ‘immaterial labour’. This is a concept devised by Lazzorato (1996) to talk about the informational and cultural aspects of labour exploitation. Though the Internet looked far different in the 90s, his concept has become even more valuable with the advent of social media. Lazzorato (1996) elaborates that immaterial labour is “the labour that produces the informational and cultural content of the commodity” (1). He breaks this concept down to two components: informational content and cultural content (ibid 1). Informational content refers to the shift from physical labour to labour organized by computer and digital technology (ibid 1). Cultural content refers to the production of creative and artistic artifacts that were never (and still aren’t) considered in the realm of labour (ibid 1).
This concept is incredibly useful for understanding the role of social media in capitalism—as immaterial labour, often expressed as the realm of fun and social, becomes the unrecognized exploitation of users as corporations utilize their creative potential for capital gain. Bauman and Lyon (2013) express, “The arousing of desires—is thereby written out of the marketing budget and transferred on to the shoulders of prospective consumers” (125). Though it is to be noted that this use of immaterial labour can be said to be a fair trade-off for free use of Google’s services.
The troublesome part of all of this is that if they begin to charge for subscription fees for better services (preferred services) it will take on a doubling effect of exploitation. First, the prosumer engages in immaterial labour through the creation of user-generated content that Google consolidates to produce surplus value from thus generating profit. And then, the prosumer is charged a subscription fee for use. In terms of labour, you will essentially have to pay to provide Google with the fruits of your labour.
What may be even more troubling is if Google is allowed to succeed with the implementation of YouTube Red than it will likely provide incentive for other social media sites, such as Facebook, to do similar things. This is a conversation we should not take lightly. Surveillance might have its benefits to society, but when used by social media sites through the capitalist framework, two issues come to mind: exploitation and control. We need to take a critical stance on this or we might slip down the slippery slope of subscription social media.
Bauman, Zygmunt and David Lyon. 2013. Liquid Surveillance. Cambridge: Polity.
Cohen, Nicole S. 2008. “The Valorization of Surveillance: Towards a Political Economy of Facebook.” Democratic Communique 22(1):5-22.
Lazzarato, M. 1996. ‘Immaterial Labour.’ Generation Online. Retrieved November 5, 2015 (http://www.generation-online.org/c/fcimmateriallabour3.htm).